GalaxSea Cruises of San Diego is a very experienced travel agency specializing in cruises. John & Rosemary Roberts, Owners (see photo), opened the agency in 1994 and our website www.galaxsea.com was one of the first cruise agencies on the internet. We are proud to have repeat clients from all over the world and enjoy meeting many of our clients on some of our owner escorted group cruises like our excusive Music at Sea Concert cruises. We are also proud that our cruise line and cruise ship ratings are one of the most frequently visited cruise rating sites on the web and ranks in the top 5 on Google. We are open weekdays from 9:00 to 5:00, Pacific Time and by appointment on weekends.
We realize that for those of you who are not in our area, the issue of our
reliability is a major concern. To assure our clients around the world that
we are trustworthy agency with very high customer satisfaction, we applied for
Consumer ValueStar Certification. Consumer Valuestar has an extensive process
that makes sure only the companies that offer truly great service qualify to
be certified. They check that our licenses are in order and that we don't have
lots of complaints, but the most important part of this certification is a survey
of past clients. No other Consumer protection agency or business takes this
step except for Consumer ValueStar.
To make sure the survey of past clients is unbiased Consumer Value Star uses the Public Research Institute of San Francisco State University to audit a survey of 100 out of 400 randomly selected past clients. We are not allowed to pick the customers they will talk to. To be rated one of the best and be "Certified" a company has to have 85% of the clients surveyed rate the company as very good or excellent. We are proud to report about 95% of our past clients gave us a very good or excellent rating.
At GalaxSea, our main objective is to find you the best possible cruise value
to match your needs, and then to provide you with outstanding service which
makes the process of booking your cruise go as smoothly as possible. Our owners
have each cruised over 60 times on all major lines and class of ship. With our
extensive cruise experience we can recommend the appropriate cruise and cruise
line for your needs. There are big differences between cruise lines you want
to know about before taking your cruise.
Because we specialize in cruises and sell so many cruises we know how to get great prices for our clients and we often share special offers that are exclusively offered by our agency like the Brooks Aehron Music at Sea Concert Cruises for great music lovers. We also track prices after you buy, and have saved our clients up to $1500 per person! Cruise lines and big call-centers do not offer this service! We can also help you pick out shore excursions since we've been to so many destinations, and help you with the guest registration, passport & visa requirements plus your insurance options.
On our web site we've tried to show you the latest GalaxSea featured specials and cruise line specials, as well as the Captain's recommendations. We've included inside tips, ship information, cruise line ratings and cruise ship ratings, a cruise price estimator, plus answers to frequently asked questions about cruising and information on how you can earn a free cruise. Visit us often for the latest specials and let us reserve your next cruise. We have happy customers throughout the world! Your cruise vacation deserves our personalized attention and free expertise!
of San Diego
17172 Salt Mine Rd., Ramona, CA 92065
(760) 789-9635 or (800) 923-7245 or Fax: (760) 789-7869
Copyright GalaxSea Cruises of San Diego